I visited the dealer on 3/10 without any expectations of getting me a car right away on Lakewood; I was supposed to "dealer hop" my way to see options. Right away I met Christina who, from the beginning, was supper nice and friendly. During he whole interaction her best interest was for me to get a car that fits my personality but most important my budget. I moved recently to NJ and she was on top of everything I needed to know when getting a certified pre-owned car. She fought the car deal and the insurance deal like it was a deal for her; she was just amazing. I highly recommend anyone to visit this dealership and just do business with them!
Honest, friendly, and really caring when it comes to the customer!!! Non pressure environment!!
I recently bought a pre owned car from Honda Universe. Christina and her team made the process easy. They had everything ready for me so when I got there all i had to do was sign and drive !!! if you are looking to buy a car definitely see Christina !!!!!
Bob Bauer and John McGraw made my service experience at this dealership extremely comfortable and friendly. I recommend bringing your car into Honda Universe the next time you need service.
Kyle C. helped me and he was awesome I highly recommend him as a sales person. Made me feel comfortable. He was very informative and took the time to explain to me my options. If you go...go see him!
Kyle Crawley is everything a buyer is looking for. He went above and beyond all expectations to make this an easy purchase. Kyle was knowledgeable, informative and courteous. After the process was completed he was, and still is, available to me and my needs. I asked him many questions and explained I did not read the owners Manuel yet and he replied I am your Manuel, feel free to call me or stop in anytime. I feel confident Kyle has my back and would help me anyway he could. When he didn’t know an answer to one of my questions he had no problem finding the correct answer. I would recommend Honda Universe to all potential buyers. Kyle got me through a process that was efficient and not painful. He was mindful of the buyers time and emotions . Thank you Kyle Crawley for a pleasant experience at Honda Universe. I will be back and recommend you to all I know. Annette Queck
See pete otis
I left the place more than happy. The sales representative was very helpful and went far to find me exactly what I want. I'm very pleased with the service I got
i have giving the rating i have based on being greeted at the door, and got helped right away. Everyone was great and professional. I am very grateful for everything everyone did for me to get my new vehicle.
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