Great service. Very friendly and kept me updated the whole time. Very happy with the car and staff

My experience was awesome , they were very helpful . They treated us with the up most respect .

Great service easy to work with would definitely do buisness with them again. Good quality

Just leased a 2021 Honda Accord Touring. Great car, price and sales experience. Get there as soon as you can!

Love this location, the staff helps you out the best way possible. Will be going back soon

The professional and courteous processing continued with my new CRV lease, which included picking up my license plates and my asking a few questions. The girls at the front desk who greeted me were pleasant, as usual, and John McGraw, Management, assisted me. My plates were ready, put on my vehicle quickly, and John answered my questions about some of the features that were new to me, then I was happily on my way. I knew it would be a breeze, and it was!

Danny was amazing and beyond helpful with getting me into a car with everything I wanted in it

Great experience every time we work with John! Always willing to help, always finds an answer, always with a smile.

Greg and Nick were extremely helpful and friendly and guided me through the lease process.

Ryan was very professional. He helped us through the entire buying process and showed us the entire car in detail. Great salesman and gave us a great price. We are so grateful we found him at Honda Universe. We highly recommend Ryan and we are positive you will always get a great deal no Marter what.

I recently had a stress-free buying experience at Honda Universe in Lakewood, NJ, thanks to John McGraw and Neil Goldstein. My current lease was ending and I wanted another Honda CR-V. Both men were patient with me in all aspects of the purchase from agreeing on the amount of monthly payments to choosing the model (I happily upgraded), color, etc. They answered my questions and showed their knowledge of the vehicle. The day I picked up my new car, it was ready, as well as all paperwork. What more could I ask for? The financial man, Rahsann, was pleasant as we went through all the signatures before I left. Mostly, though, was their overall genuine, friendly, customer service. This is a dealership I am comfortable with because of their staff that I have come to trust. Thank you!

Neil Goldstein recently helped me with the purchase of my new Honda HR-V. Neil and the whole team at Honda Universe were amazing professionals with a caring touch that made me feel welcomed at the Lakewood dealership. Neil showed me all the great features of the vehicle and asked if I would like to take it for a test drive and I said yes. Little did he know I was sold at the presentation of the Magic back seats in this Honda. My dog fits perfect back there, she is a 115 lbs Cane Corso. My recent loss of my VW in the floods of Ida turned out to be not so bad after my experience with the entire staff at this dealership. From sales and finance to cashier and car prep the whole process was stress free. I Highly recommend anyone shopping for a vehicle to stop in at Honda Universe of Lakewood you won't be disappointed. I almost forgot to mention I had been to 4 dealerships before almost calling it a day. So thankful I didn't. THANK YOU Neil!

Good place to purchase a used car. Friendly staff and very accommodating. Made sure that I had everything I needed and made the whole transaction a good experience.

Very happy with Matt our salesman. He was wonderful and very professional. Answered all our questions. Was always available for phone calls. Easy to talk with.

When you hear the words professional, great, awesome, and the best experience when buying or servicing a car, the person who’s name that is always mentioned is John McGraw. Mr. McGraw makes the car buying/servicing experience very enjoyable. He is very professional and when you enter the dealership, you know that John will take care of you. He makes sure that the customer is satisfied with his purchase and if there is any service required on a vehicle, he makes sure the customer is satisfied with the service. Because of John McGraw, I am a Honda Universe customer for life. There is no other person I would want to work with when purchasing or servicing a car, or any automobile. Thank you Mr. McGraw!

Greg was super helpful with helping us with our purchase, he made the whole process stress free, would definitely recommend again for a new or used vehicle.

Wonderful service very friendly, dealer was very helpful in finding the car for me. I don’t have anything else to say but thank you.

John McGraw was very professional and helpful last week when I was at dealership I was talking to John about a couple of small issues with the car. He explained there was not a problem with the system I just need to reset a couple of things that I must have accidently changed . John is always helpful and I have recommended the dealership to many people

Ryan and the Honda team helped me out through the whole time of me buying my first car. It was a nice quick working experience.

John McGraw was great and very informative. He really made me feel relaxed and helped me make my decision. I would recommend him to everyone.

Excellent service as always! The service staff is incredibly friendly, knowledgeable and helpful. Also stopped in to see John McGraw and talk about our upcoming new car purchase. We wouldn't go anywhere else!

It was time to service my Honda and I brought it in with some questions and Jessica in Service was very knowledgeable and John made sure everything was completed above and beyond our expectations! Thank you, Jessica and John!!

I was taken care of very rapidly. The people involved were very friendly and competent. I would not hesitate to do business with them again.

John McGraw was very helpful and salesman Chris was great.

Jose was very honest and informative. We got an awesome deal. He was also very knowledgeable in the area. Explained technologies differences between models. Great.