Greg and Nick were extremely helpful and friendly and guided me through the lease process.
Ryan was very professional. He helped us through the entire buying process and showed us the entire car in detail. Great salesman and gave us a great price. We are so grateful we found him at Honda Universe. We highly recommend Ryan and we are positive you will always get a great deal no Marter what.
I recently had a stress-free buying experience at Honda Universe in Lakewood, NJ, thanks to John McGraw and Neil Goldstein. My current lease was ending and I wanted another Honda CR-V. Both men were patient with me in all aspects of the purchase from agreeing on the amount of monthly payments to choosing the model (I happily upgraded), color, etc. They answered my questions and showed their knowledge of the vehicle. The day I picked up my new car, it was ready, as well as all paperwork. What more could I ask for? The financial man, Rahsann, was pleasant as we went through all the signatures before I left. Mostly, though, was their overall genuine, friendly, customer service. This is a dealership I am comfortable with because of their staff that I have come to trust. Thank you!
Neil Goldstein recently helped me with the purchase of my new Honda HR-V. Neil and the whole team at Honda Universe were amazing professionals with a caring touch that made me feel welcomed at the Lakewood dealership. Neil showed me all the great features of the vehicle and asked if I would like to take it for a test drive and I said yes. Little did he know I was sold at the presentation of the Magic back seats in this Honda. My dog fits perfect back there, she is a 115 lbs Cane Corso. My recent loss of my VW in the floods of Ida turned out to be not so bad after my experience with the entire staff at this dealership. From sales and finance to cashier and car prep the whole process was stress free. I Highly recommend anyone shopping for a vehicle to stop in at Honda Universe of Lakewood you won't be disappointed. I almost forgot to mention I had been to 4 dealerships before almost calling it a day. So thankful I didn't. THANK YOU Neil!
Good place to purchase a used car. Friendly staff and very accommodating. Made sure that I had everything I needed and made the whole transaction a good experience.
Very happy with Matt our salesman. He was wonderful and very professional. Answered all our questions. Was always available for phone calls. Easy to talk with.
When you hear the words professional, great, awesome, and the best experience when buying or servicing a car, the person who’s name that is always mentioned is John McGraw. Mr. McGraw makes the car buying/servicing experience very enjoyable. He is very professional and when you enter the dealership, you know that John will take care of you. He makes sure that the customer is satisfied with his purchase and if there is any service required on a vehicle, he makes sure the customer is satisfied with the service. Because of John McGraw, I am a Honda Universe customer for life. There is no other person I would want to work with when purchasing or servicing a car, or any automobile. Thank you Mr. McGraw!
Greg was super helpful with helping us with our purchase, he made the whole process stress free, would definitely recommend again for a new or used vehicle.
Wonderful service very friendly, dealer was very helpful in finding the car for me. I don’t have anything else to say but thank you.
John McGraw was very professional and helpful last week when I was at dealership I was talking to John about a couple of small issues with the car. He explained there was not a problem with the system I just need to reset a couple of things that I must have accidently changed . John is always helpful and I have recommended the dealership to many people
Ryan and the Honda team helped me out through the whole time of me buying my first car. It was a nice quick working experience.
John McGraw was great and very informative. He really made me feel relaxed and helped me make my decision. I would recommend him to everyone.
Excellent service as always! The service staff is incredibly friendly, knowledgeable and helpful. Also stopped in to see John McGraw and talk about our upcoming new car purchase. We wouldn't go anywhere else!
It was time to service my Honda and I brought it in with some questions and Jessica in Service was very knowledgeable and John made sure everything was completed above and beyond our expectations! Thank you, Jessica and John!!
I was taken care of very rapidly. The people involved were very friendly and competent. I would not hesitate to do business with them again.
John McGraw was very helpful and salesman Chris was great.
Jose was very honest and informative. We got an awesome deal. He was also very knowledgeable in the area. Explained technologies differences between models. Great.
Was able to find the truck I wanted it, even though ran into couples hiccups but the manger John and salesman Matt were able to work with me to solves it!
My salesman Danny Patel was very knowledgeable n made me feel at ease with the purchase of my Honda CR-V touring with exchanging my Honda CR-V lx
Matt van pelt was very good explaining our options and as always rashaun is a favorite he has our sales go to person for 3 deals
Excellent experience! Matt was awesome, straight forward easy transaction. I got exactly what I wanted with my new car. I’m looking forward to excellent SERVICE experiences!
I can’t remember the name of the woman who was running the service desk. Maybe Lisa? Not sure. Anyway she did a great job checking me in and out, and showed me the way to the service lounge. As for service it was done on time, and I appreciate that. It was Lisa? who gave me the time estimate. She’s a gem. Hang onto her.
Great service great deals very professional right on time and they got me the best deal possible thanks Honda for such a nice experience will send my friend and family
All the people there are extremely polite and very friendly! I highly recommend that store if you are looking for doing a great deal, that’s the place!
Matt was very welcoming and knowledgeable. Got straight to the point and helped me choose the car that was best for me. Very happy with my purchase.
Welcome to Honda Universe
There are many choices when searching for car dealerships in Lakewood, NJ. That's why there are Lakewood new car dealers and Lakewood used car dealers serving drivers and car buyers with high satisfaction. Honda Universe is a Honda dealer Lakewood customers have counted on and has earned a 2016 Five Star Dealer Award from Edmunds based on actual reviews from real people like you. As one of the best Lakewood new car dealers and Lakewood used car dealers, we understand how important having a reliable vehicle is to everything you right down to our dedicated parts and service teams, and work hard to ensure that everyone we work with finds the best option at the best price with our expert finance team. As one of the major new and used car dealers, Toms River, NJ drivers can also save more with our certified pre-owned models and national offers and incentives. Are you ready to take your Freehold and Toms River commute to the next with your very own Honda? Contact us today for more information and to schedule a test drive near Jackson and Brick!