What makes Honda Universe great is its employees--in particular, John McGraw and Neil Goldstein, who helped me with my first CR-V lease. I am so very appreciative for their patience and helping to make the transaction easy and hassle free. I would like to mention, too, that when John said for me to not hesitate to call him for anything about the car, well, I did call him with a maintenance question. Thank you John for kindly answering my worry-wort question and assuring me that my car was fine. It was due for maintenance, and John assisted me in scheduling ...

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Every time I come here for service the staff are always professional and pleasant to deal with. Will continue to bring my vehicles here for service.

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Fair and honest. I had the pleasure to witness John McGraw help an elderly couple that was quite upset and seemed fairly nervous as well. John McGraw took notice and sat and spoke with the couple and found that they came from another dealership and had a most unpleasant experience. John calmed the couple down and had them smiling and laughing and yes I do believe they purchased a vehicle from the dealership. Very nice to see someone actually care of customer service. Tom

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I was in to look at a new Accord ( more in the market to buy in September ) and there was a upset and distraught older couple in the show room. Mr McGraw so how upset the older gentlemen was and immediately went over and to be honest I made sure to listen in. It turns out the couple came from another dealership and it was obvious they had a poor and upsetting experience and that when I witnessed something great. John listened to the couple and did NOT bash the other dealership but what he did do was ensure the ...

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I had the pleasure of buying a preowned car from Anibal Guzman which I have to say was the fastest and best experience I had buying a car he was straight to the point with no run around great service.

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We had the most amazing Customer Service from John McGraw and that led us to buy our Honda CRV which we love! John made the transaction so easy and zero stress. They worked with us and it was the fastest purchase, they know what they're doing! Go to Honda Universe!!!

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Great experience with john. Very professional and helpful . Any questions I had about my vehicle he was able to answer or went out of his way to find answers for the questions he didn't know thank you

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I am still so impressed with the service that we received when we were looking for our CRV. John McGraw was so knowledgeable about the cars we were looking for and we were excited to get the CRV! We couldn't be happier with it and John took the time to walk us through the options and what would work for us! THANK YOU JOHN and Honda Universe for an amazing car buying experience!!:)

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Just ask for Anibal in sales. Helped get me the Civic I wanted at a great price. If you’re looking for a no BS experience, I highly recommend him.

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I like the service, the way they receive people, they take their time to explain all the little details to the customer and also accompany the customer after the purchase. Thx Honda Universe

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