Reiner and Patrick were professional and so easy to work with. Thank you so much! Love the new Accord.

Very professional and informative. The salesman put in a great situation and I would use him again.

The fuel pump recall repair was completed successfully. However, during the inspection, the dealership noted that my vehicle had an active Check Engine Light and recommended further diagnosis. Although this information was listed on the inspection report, no one contacted me or verbally informed me about it during the service or at pickup. Had I been notified, I would have had the opportunity to authorize a diagnostic inspection and possibly address the issue while the vehicle was already at the dealership. I appreciate the recall repair, but I believe better communication regarding important vehicle warnings would greatly improve the customer experience.

Amazing customer service !

The team at Honda Universe is incredibly welcoming. From the moment you walk in, you are greeted with warmth, professionalism, and genuine friendliness. I highly recommend this dealership for their fair, honest, and sincere approach to sales. Purchasing my 2026 Honda CR-V TrailSport Hybrid was a smooth and enjoyable experience from start to finish. The staff took the time to answer my questions, never made me feel pressured, and truly made me feel valued as a customer. If you are looking for a dealership that treats people with respect and integrity, Honda Universe is definitely the place to go!

The team at Honda Universe is incredibly welcoming. From the moment you walk in, you are greeted with warmth, professionalism, and genuine friendliness. I highly recommend this dealership for their fair, honest, and sincere approach to sales. Purchasing my 2026 Honda CR-V Trail Sport Hybrid was a smooth and enjoyable experience from start to finish. The staff took the time to answer my questions, never made me feel pressured, and truly made me feel valued as a customer. If you are looking for a dealership that treats people with respect and integrity, Honda Universe is definitely the place to go!

Review Title: Exceptional Service – Lisa is the Best Service Advisor! ⭐⭐⭐⭐⭐ I have been bringing my 2022 Honda CR-V Touring to Honda Universe for years, and I always make sure to work with Lisa Barritta. She is hands-down the best service advisor I have ever dealt with. Lisa is completely honest, highly professional, and genuinely cares about her customers. On my most recent visits for a major 53k-mile service (brakes, fluids) and a follow-up 4-wheel alignment, she took the time to explain exactly what my car needed without any high-pressure sales tactics. She is thorough, meticulous, and always ensures the job is done right the first time by the factory technicians. To top it off, Lisa always goes out of her way to look out for her clients financially. She actively helps apply maximum customer VIP discounts and coupon matches to make sure you get a fair, competitive deal on premium factory service. If you want your vehicle taken care of properly by someone you can completely trust, do yourself a favor and ask for Lisa at Honda Universe. Thank you, Lisa, for the outstanding service and for always looking out for me!

I just leased a car from Honda universe. T have been leasing hondas for many years. This was my first time at Honda universe. It was a very easy and non stressful experience. The salesman Christopher murphy was excellent as we're all the other people I dealt with. The service department is also wonderful. Very friendly and helpful. It's a great dealership!! Thank you all

Gustavo is the best

I bought car on Monday and Allie was the absolute best!!! If you need a car go here and ask for Allie she is so helpful and so nice!!!

It was very nice and I felt comfortable. My brother was with me and he felt comfortable also

Negotiated our lease deal with emails and texts. Seamless negotiation, was given a fair price immediately, we then came into lease the vehicle. No surprises, best negotiation I've ever had. Gus was a pleasure to deal with.

Honda Universe is where the customer is first and Jessica is the best with her awesome personality!

Allie was thorough , professional, and knowledgeable. Answered all our questions and was a pleasure to deal with. We feel got a great car for a great value.