Customer Testimonials

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DealerRater May 19, 2024

Second Ridgeline from this dealership. Nick was very personable and professional. Helped in every of the deal. Nick was very helpful in setting up the phone in the truck. Even though the finance department was backed up Rahsaan got me in out quickly. Nick also kept me updated as to when the truck was to arrive at the dealership.

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Google May 19, 2024

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DealerRater May 18, 2024

Matt Van Pelt listened to my direction, steered me into the vehicle that suited all my needs. I absolutely love the Pre owned Honda CRV that he sold me. I will definitely recommend him to family and friends. He also sold my daughter a HRV a year ago. An excellent experience all around!!

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DealerRater May 14, 2024

I’ve bought the second car at this dealership and my experience continues to be amazing. Javier was my salesman, he is very professional and very comfortable to work with. Best experience I’ve had. I really recommend this dealership for anyone looking for a hassle free buying experience. I have been very happy with both cars I’ve purchased from this dealership my Honda accord and CR-V. In the future I will most certainly buy my next vehicle from this dealership. Service was amazing. I really appreciate the staff that works at Honda universe. I’m so happy that ...

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Google May 10, 2024

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DealerRater May 10, 2024

Nick was very friendly and got everything done in a quick and timely manner to get me in and out quickly.

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Google May 10, 2024

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Google May 6, 2024

Absolutely Amazing!! I was a little anxious purchasing my first car, but Nick, the manager and Danny, my representative were absolutely amazing. I went in, knew what I wanted and they made all my asks possible. They were willing to work with whatever I needed. I highly recommend 100%. Six stars if I could.

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DealerRater May 6, 2024

Dealership was very accommodating in finding me the color I wanted. This is the second time buying from this dealership within 6 months due to a car accident. It would've been better if I was able to get the propack included like I did last time.

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DealerRater May 4, 2024

I purchased a new car from them and got a great deal !! I did check around in my area and they gave me the best price and had the model in stock.

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DealerRater May 4, 2024

Always a pleasure to deal with the staff at Honda Universe, recomend this dealership for purchase

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Google May 3, 2024

Brought in car for service and had excellent customer service from Lisa barritta very kind courteous and professional thank you Eva colella

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DealerRater May 2, 2024

Alex from Honda Universe is so easy to work with. We needed a car quickly, and knew exactly what we were looking for. He found us the perfect car for our family that same day and worked with us on an awesome price. Not only was he easy to work with, he was a no pressure salesman. Fast-forward a couple weeks after purchase, we had a minor repair, and Alex and his team had it fixed in less than a couple hours. He even made it a point to deliver it to our home and get it washed, knowing we ...

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Google May 1, 2024

I came in with a issue on my accord, with the windshield wiper fluid. The service team diagnosed and fixed the issue literally in a couple of minutes! Thank you!

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DealerRater Apr 30, 2024

Excellent Professional Service! Easiest car buying experience ever! Would recommend over and over again.Keep it going!

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Google Apr 29, 2024

Great experience! Our salesman Matt and Finance guy, Mike were amazing!!! Definitely recommend!

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DealerRater Apr 28, 2024

In the past I purchased my vehicles from private sellers. This was my first time using a dealership. Both Sue S and Nick S were very accommodating in helping us purchase our Honda Passport. They honored the price we found on True Military and made sure we were taken care of. I highly recommend the dealership and the team behind it.

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Google Apr 28, 2024

We drove over 1.5 hours to go there because of the competitive prices listed online, and felt we were treated like family when we got there. Sue and Nick were very friendly and courteous and did their best to work with our budget. No pressure and no hassle - the process was simple and straightforward. They walked us through the various financing options and warranty packages and feel very satisfied with our purchase. Sue Simone was the best! She made sure to set up our phones with all the car features before we hit the road. Overall warm, courteous (and military ...

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Google Apr 28, 2024

In the past I purchased my vehicles from private sellers. This was my first time using a dealership. Both Sue S and Nick S were very accommodating in helping us purchase our Honda Passport. They honored the price we found on True Military and made sure we were taken care of. I highly recommend the dealership and the team behind it.

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Google Apr 27, 2024

Everyone that I have worked with is great they try to make everything simple easy and upfront they will definitely do their best to get you what you want very satisfied customer here

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Google Apr 27, 2024

A good car buying experience.

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DealerRater Apr 26, 2024

fast service, and very kind staff! made the process very simple and easy! highly recommend!

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DealerRater Apr 25, 2024

best priced, fast service, no hassle.They are looking to make their customers happy, would very much recommend!

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DealerRater Apr 20, 2024

Friendly and straight shooters. Yvette went over and above our past experiences with other dealerships. Will do business with them again.

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Google Apr 20, 2024

Honda Universe was considerate of my needs in purchasing a new car and made this purchase possible. We are enjoying our new CRV Hybrid Sport L.

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DealerRater Apr 18, 2024

Fabulous dealership ! Rashan and Stephen are simply superb !! Nothing but positive things to say about them .

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Google Apr 18, 2024

Huge thank you to Honda Universe and my salesman Steve and the sales manager Mike. You guys made it extremely easy to work with and best of all no games. Coming from someone who is the car business I appreciate the mutual respect. Now I have my brand new 2024 Boost blue Civic Type R that I’m in love with. Go see Steve and Mike they are great!

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Google Apr 18, 2024

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Google Apr 15, 2024

Honda universe has been a tradition in my family; specifically with salesman Neil Goldstein. It started out with my brother and sister-in-law then they recruited me and then I recruited my daughter. Neil goes above and beyond in servicing his customers. Even after the car is sold, he takes his time educating the customer on all the workings of the car. I Will always return to Honda and Neil Goldstein for future leases!

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DealerRater Apr 15, 2024

Neil Goldstein has been a tremendous help and always goes above and beyond to make sure everything is smooth as possible. Thanks for all you do!

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DealerRater Apr 15, 2024

The manager are good person help me easy I want said thanks again this is my second car here thanks

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DealerRater Apr 15, 2024

Very good experience. Brandon was great showing us the vehicle and all the options.I would highly recommend this dealership.

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Google Apr 14, 2024

I had an exceptional experience at Honda Universe when purchasing my new vehicle. From the moment I stepped onto the lot, the staff was friendly, knowledgeable, and attentive to my needs. Yvette patiently guided me through the various options available, providing valuable insights and answering all my questions with clarity being it was my first time purchasing a new car. The purchasing process was smooth and efficient thanks to Yvette and Micheal. Overall, I highly recommend Honda Universe to anyone in search of a hassle-free and enjoyable car-buying experience, and speaking with Yvette for all your car needs!!

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Google Apr 13, 2024

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DealerRater Apr 12, 2024

I have and had Hondas since 1979 which I purchased from this dealer, and their previous honda store. I am very happy Universe.Honda

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DealerRater Apr 5, 2024

Very easy deal. Worked the price online. although they did not have the car I originally went in for I left happy.

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DealerRater Apr 5, 2024

I have purchased/leased 6 cars from Honda Universe in the last 15 years. I highly recommend them. Danny Patel has always been my sales person. He is the main reason I continue to return.

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DealerRater Apr 5, 2024

Yvette is Lovely and knowledgeable saleswoman. Both Yvette and the rest of the people at HONDA UNIVERSE were super pleasant and easy to work with. The whole experience was painless. Yvette is simply the best.

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Google Apr 4, 2024

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DealerRater Apr 4, 2024

My only go to dealership. Every makes you feel welcome and will give you 5 star service.

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DealerRater Apr 3, 2024

Hunter reeves was absolutely amazing to work with! He spent the time to work through multiple quotes and options to get me into the payment i wanted along with the car that fit everything i was looking for. If i could rate him a 100000/10 i would!

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DealerRater Apr 2, 2024

The attention was amazing, patience, accurate and precise, beside the willing to help with any question or doubt, just amazing

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Google Apr 1, 2024

Quick deal, didn’t try and upsale me. Process moved along quickly and was very smooth

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Google Apr 1, 2024

April is my busiest time of year, so John personally came to pick up the lease for me. Top notch service.

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DealerRater Mar 31, 2024

It was my first time shopping for a car and Honda went above and beyond to make sure I was happy with my new baby.

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DealerRater Mar 30, 2024

Nick Salerno and Neil Goldstein were amazing to work with! They made the car buying process easy and quick, could not have asked for a better experience. Will definitely be recommending the dealership in the future!

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DealerRater Mar 30, 2024

The service was amazing with everyone being helpful and polite. Overall easy and quick experience.

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Facebook Mar 29, 2024

I've purchased several cars from this dealership over the years, and each time the experience has been top-notch. Danny Patel is always professional, and friendly sales associate while providing exceptional customer service and experience. The financing team is also great, and they work hard to find the best rates and options for their customers. I can't recommend this dealership enough!"

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DealerRater Mar 28, 2024

Yvette is amazing!! She made the process so easy and effortless I couldn’t believe it, I was out of there in no time. She gave me great deal too! She's really the best!!

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DealerRater Mar 25, 2024

Sue was an amazing salesperson . She provided me with all the information for the vehicle I was interested in . She made sure I was satisfied with the answers to the questions I presented . I would recommend her as a salesperson to anyone interested in purchasing any vehicles from Honda.

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Google Mar 25, 2024

Had a fabulous experience at Honda Universe. Danny Patel's senior years of experience sealed the deal. I am very happy with my purchase and look to return in the future for other purchases.

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Google Mar 23, 2024

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DealerRater Mar 22, 2024

I brought my 82 year old mom in to look at new cars last weekend. We were assisted by Sue Simone. Sue was awesome. She applied absolutely no pressure which was important because my deceased father always went with my mom before his passing. She ended up purchasing a 2024 Honda HR-V Sport which she loves. We give Sue the highest marks in all categories!!! Thank you, Sue!

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DealerRater Mar 21, 2024

Honda universe is the best dealership that I’ve ever shopped at. I have gotten multiple leases over the years and they are nothing short of excellent. The staff from the top down is smart and respectful.

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DealerRater Mar 21, 2024

Rahsaan was friendly, and helpful when I asked my questions, but he was talking on the telephone the whole time we were with him, which limited my comfort in asking questions about the forms I was asked to sign.

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DealerRater Mar 18, 2024

Very professional painless experience. Was no pressure put on us to walk out of there with a car. Sue was great!!

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DealerRater Mar 18, 2024

I had a great experience. Everything went smoothly. Matt helped me with all the paperwork

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Google Mar 15, 2024

Had a great experience… worked with Matt on the sales floor…

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DealerRater Mar 15, 2024

I had a great experience with hunter and he did everything he could to help me get a car

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DealerRater Mar 15, 2024

Xavier was attentive and listened to where I was coming from when trading in my car I am happy with the outcome.

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DealerRater Mar 14, 2024

It is well maintain, the workers were wonderful and tired to help us the best they can.

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Google Mar 14, 2024

I have done 4 cars/SUV with Honda Universe. The last one there was no stress, gave me a great number and we were booked

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Google Mar 14, 2024

Came her from Philly what an awesome experience the customer service was excellent

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Google Mar 14, 2024

(Translated by Google) Excellent service and attention (Original) Excelente servicio y atención

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Google Mar 14, 2024

Javier was amazing!! He knew what he was talking about and when I explained what I wanted he found it for me

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Google Mar 12, 2024

We were very happy with this experience. Sue was great! All the staff we interacted with were very accommodating and helpful.

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Google Mar 11, 2024

Went to a few other dealerships before Honda Universe and did not have very good experiences. HOWEVER the second I walked into Honda universe and met Sue Simone my day completely changed! She is one of the coolest people I have ever met and will make sure you find a car you love for an amazing price. I ended up with the car I was looking for and it was newer, nicer, and with less miles (then previous dealerships had) and compared to similar cars at other dealerships I ended up saving about the same amount I got for selling ...

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Google Mar 6, 2024

I am very happy with the service at Honda Universe of Lakewood! From the moment we walked in Jose Martinez-Condado helped us by listening first to our needs then meeting them. He gave us the best option and deal. I’d also like to thank Mike in Finance for working with us! You both are stellar! I’ll be back!

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Google Mar 4, 2024

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DealerRater Mar 4, 2024

Really enjoyed working with Hunter and Honda Universe. They were very patient as we navigated a new vs used car option. My mother is very pleased with het new CR-V, has everything she needed and happy we were able to make this happen.

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Google Mar 4, 2024

Great people! Great place! Yvette is the Best thank you!

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DealerRater Mar 4, 2024

We were pleasantly surprised at this dealership because of the overwhelming kindness and professionalism my family and I experienced. We expected them to be "nice" and we expected them to be "professional", but we didn't expect to experience "kindness", which is made my family and myself to feel "warm, welcome & wanted". This element is very important when conducting business and an element often underutilized; however, Alex, Rashan, Jodi and the rest of the team mastered this skill. I WILL purchase more Honda vehicles in the future and Honda Universe WILL ...

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DealerRater Mar 4, 2024

This dealership as a whole is amazing because of the overwhelming kindness of the team I worked with, the professionalism and inviting atmosphere. Our Sales Consultant, Alex, is in a class by himself! He made the entire purchase process simple and actually enjoyable! Mr. Jones in Finance was a complete Gentleman and I felt very comfortable with him and Jodi from internet/inside sales was a key person in getting me to come to the dealership in the first place. Thank you ALL!

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Google Mar 3, 2024

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Google Mar 2, 2024

It’s was really amazing job guys and Danny patel is really awesome person

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DealerRater Mar 2, 2024

A great experience working with Nick and service department took care of my needs. A great experience with Honda Universe

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DealerRater Mar 2, 2024

I walked into the dealership not sure what vehicle I wanted. After changing my mind multiple times, Yvette helped me picked the perfect vehicle. This is my second purchase from Yvette and both times she made the experience stress free. Thank you to everyone they were all friendly and answered everyone question I had. Thank you again!!!!!

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DealerRater Mar 2, 2024

was very unhappy with my lease.went back 1 year later and Nick Salerno Ask to come back in 6 months. would be able to help better than. went back yesterday. And Nick was able to get me out of lease and into a new leased car . With ease and professionalism. Nick more than redeemed himself with me And I am very grateful for the job he and Matt did to accommodate me Thank you Tom Mondello

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Google Mar 2, 2024

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Google Feb 28, 2024

Going to Honda Universe in Lakewood turned out to be a great decision, thanks to Neil. He was really knowledgeable and made the car shopping process a lot smoother. His help in understanding our options was invaluable. For solid advice and guidance, Neil is definitely the one to see

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DealerRater Feb 26, 2024

I just bought a 2019 Hyundai Tucson SE . I cannot tell you how nice it was dealing with Sue! I had such a bad experience at Automotive Ave I truly was dreading going to another dealership. Well that all changed when i was graciously greeted by the receptionist and then met Sue who had a smile on her face. We sat down and she immediately put me at ease with her wonderful sense of humor making my daughter and i laugh....She was also all business no nonsense your here for this car lets go. It was truly the best experience ...

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Google Feb 25, 2024

They have the best service especially @javier Campos, very professional in every way, he answered all my questions I left driving a new 2024 Cr-v

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DealerRater Feb 24, 2024

Very pleasant experience, nice people to work with and a fair deal. Very happy overall.

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Facebook Feb 24, 2024

Competitively priced, curtest staff and good selection. Purchased an Accord Hybrid and a Civic Sport Hatchback from them and pleased with both vehicles.

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DealerRater Feb 23, 2024

Purchased a 2019 subaru outback ,Had a good experience with Sue Simone in regards to getting back to me with fast texting about the many questions i had about the car ' Also like to let you know car passed the Emission testing.

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Google Feb 22, 2024

Our Salesman Sue Was The Best Representative Over At Honda Universe And I Highly Recommend Her For Any Future Sales.

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Google Feb 20, 2024

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DealerRater Feb 20, 2024

I have purchased 3 car/SUV's with Honda Universe. My present lease was up and advise Honda that a needed new car. I was hoping that there was some loyalty with myself and Honda. Nick Salerno sales manager step in and gave me a price which made the deal. I thought loyalty was dead, but Honda Universe proved me wrong. I strongly recommend Honda Universe

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Google Feb 20, 2024

Thank you Ray and Mike for getting my sister into her first car, she is absolutely in love with it! What a great experience we had. We will surely be back for all of our future purchases!

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DealerRater Feb 18, 2024

Had a great experience at Honda Universe today. Wasn’t looking to get a car, walked into the dealership just to check out a CR-V, and Danny, Nick, Joseph, and another manager (sorry can’t remember his name) gave me a deal I couldn’t turn down. I appreciate everyone who helped. Danny was a pleasure to work with. Highly recommended!

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DealerRater Feb 17, 2024

Nice people and a smooth and pleasant experience. Being bombarded with requests to rate afterwards was honestly one of the only off putting things!

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DealerRater Feb 16, 2024

Nos atendieron muy bien y Rey Mundo nos dedico tiempo para asesorarnos y nos respondió las preguntas e inquietudes, estamos contentos con la compra del vehículo, gracias

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DealerRater Feb 16, 2024

Have worked with Honda Universe's Finance and Sales staff in the past. Nothing but great experiences.

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Google Feb 15, 2024

Matt was amazing and made the whole experience fun and easy, definitely going to be coming back when looking for another car

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DealerRater Feb 14, 2024

They were very informative, kind, and super welcoming. They made the whole buying experience pleasant and fun. I was given an amazing deal and they worked with me the whole way; my sales guy matt was just outstanding!

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Google Feb 14, 2024

I would like to take this time to really acknowledge and thank Neil Goldstein for this past Sat 2/10/24! My mother and I came in with absolutely no clue or understanding about the process! Because of Neil my mother and I were both able to drive away with 2 brand new 2024 Honda Civic Sport cars! Neil took his time and explained in detail all the features of the vehicle how they operate how the adjust! I never felt rushed! If anyone is looking for a salesman who truly cares ,Neil is the man you need! My daughter will be driving soon and ...

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Google Feb 14, 2024

(Translated by Google) Javier Thank you very much for the Honda, very good job, smooth transaction. (Original) Javier Muchas Gracias Por El Honda , Muy bien trabajo , smooth transaccion.

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Google Feb 13, 2024

recently went in to look at some accords and the representative Javier was super helpful, one of the nicest people there

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DealerRater Feb 12, 2024

Yvette went above and beyond to make leasing my first car about as easy as could be. No high pressure sales tactics, no "I have to check with my manager" games. Listened to my needs and what I could afford and I love my car.

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Google Feb 12, 2024

I just bought 2021 Honda Odyssey, EXL. The sales rep Javier Campos was very nice and courteous and very helpful with the vehicle I purchase. I was very satisfied with the service I received.


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