Customer Testimonials
Everything went quick and easy. it was very easy working with Matt - i would work with him again.
Upfront sales staff and knowledgeable support staff, striving to go the extra mile with courteous service.
We had the best experience with Honda Universe. Reimer was amazing with both of our purchases!
Friendly and great service . I have been Going to Honda Universe for years and they remember me when I come in the door.
I had a great experience buying my Honda on Friday at Honda Universe in Lakewood. Will and his manager, Mike G. went above and behind to help me with my purchase and listen to my needs without having their own agenda of trying to sell me a new or more expensive car, which has happened at other dealerships more than once. The finance manager moved mountains (the universe) to get me a great interest rate, in these times when rates are high. Plus they are one of the only dealers in the area with a high rating on the BBB. ...
The staff here is very friendly and makes the car-buying experience stress-free and painless! Be sure to ask for Will, he's the BEST!!!
I bought a 2025 CRV from Javier at Honda Universe and I will never shop at another Honda dealership again! He and his manager, Mike were amazing to work with! They got me the best price for the car I wanted! Javier was kind and knowledgeable and I would highly recommend Honda Universe to anyone who is in the market for a Honda! They beat all the other Honda dealerships in not only prices but reliability and professionalism!
My first time ever purchasing a brand new vehicle from a dealership!!! My experience was the best and what made it the best was my Sales Rep Yvette. If I could give her 100 stars plus I would. She was very helpful and knowledgeable with the vehicles that she showed me and I was pleased. And the best part was that everything was done over the phone and all I had to do was go to the dealership, pay, sign and pick up my Brand New 2025 Honda Crv Hybrid! 🙌🏽🙌🏽🙌🏽 Thank you Honda Universe and Yvette!
Certainly! Here's a review you can use: --- **Outstanding Experience with My New 2024 Honda Accord** I recently purchased a 2024 Honda Accord, and I couldn't be happier with the entire experience. The service was nothing short of outstanding. From the moment I walked into the dealership, I was met with professionalism and a willingness to help that made the process smooth and enjoyable. Yvette was incredibly knowledgeable and answered all my questions with patience and expertise. She went above and beyond to ensure I was comfortable with my decision and fully understood all the features of my new vehicle. ...
Will is a great salesman . Was not pushy and listened . Just seems like a nice person. - Nick was true to his word regarding anything pertaining to my trade.
It was a great experience. The employees were very helpful and made the purchase very nice. Would definitely do another purchase in the future
Happy with my new car everyone was helpful especially Mike g. And brandon I got a great deal on my 2021 civic thanks to John McGraw for reaching out and taking care of me Excellent service!
Great experience! Very patient, explained everything clearly., very knowledgeable. The environment was very comfortable and welcoming. Sue, Mike & Nick are an awesome team. Very nice people. Would recommend this dealership.
I was helped with purchasing the right vehicle for me and my family at the price I was comfortable with paying. Everyone was helpful and kind.
Excellent service.
Sales person Nick is amazing we purchased a 2025 Pilot and 2024 Accord. We could not be happier. Nick was very honest with the deal, also Manager Mike was very helpful. They didn’t treat us as customers but like family. Highly recommend purchasing your next vehicle here. Ask for Nick
Will was extremely helpful, and super friendly. His manager Nick was also very helpful and nice.
Joseph Hanily was a joy to work with. He was efficient, accurate and effective. One problem; we were not advised that Honda Universe was going to file a form 8300 with the IRS!! We did not ask Joseph about this limit because, in fact, we were assured by the sales team that we could pay up to $10,000 without such notification. We are VERY upset by this.
Will was my sales guy. He was very nice. Quick. He knew I had no desire to sit in the dealership for the whole day (that was my experience a few years back with another dealership) . He kept on top of me to get everything done, which I needed since I'm always extremely busy. I pushed off getting a new car for a bit for not wanting to deal with dealerships but once I got there, he was very nice. Answered my questions. Got the answer if he didn't know if it wasn't his department etc. The ...
Mike G. and Reimer helped me reach a great deal on a lease for a brand new Civic that worked for me. Very professional service and they were patient with all the issues I faced during the deal. They even bought me pizza while I waited! They have very nice staff at Honda Universe, I would strongly recommend them if you are interested in buying or leasing a New or Used Honda.
Nick and Mike(sales manager) treated my family and I like family. Nick was also very detailed in explaining the deal and both 2025 Pilot and 2024 Accord purchased. We look forward to bringing our extended family to the dealership.
I went for an oil change today. Don provided the best customer service ever!! Totally totally recommend to others!
I had an excellent experience with Sue at Honda! My sister had recently purchased a car from her and she was very welcoming, knowledgeable, and attentive to my needs. Sue took the time to understand what I was looking for and provided me with a variety of options without any pressure. I highly recommend her to anyone in search of a new car!
We would recommend them to anyone! Sue, Mike, Vinny and the rest of the sales team are great! They were EXTREMELY patient and helpful!! They really went above and beyond to help us find the right car. They were able to get us a great deal that allowed us to get the car we really wanted. We also had the pleasure of working with George and Veronica in service. They were amazing!! We cannot thank them enough for going out of their way to help us with servicing our old car. We would recommend Honda Universe to anyone who wants ...
I had a wonderful experience working with Michael, Neil and Nick. They were extremely helpful, knowledgeable and pleasant. I am a repeat customer and will continue to be one as I never had such an easy time buying a car Kudos to all of you and keep up the great work!!
Thank you professional sellers, Nick , Mike G , so easy so fast.
Honda is always good an the service dept is always wonderful
Will, Nick and the team were awesome in helping us find our Passport! Highly recommended
Excellent cusomer service.
alan hooked me up with a great deal on a brand new 2024 honda civic
Leasing a vehicle can be stressful but working with Neil Goldstein for our 3rd Accord with this dealership is a wonderful experience!
Excellent wonderful , Danny was great I have highly recommend Ed him thank you again for your assistance love the car
Great experience with trading in my car and purchasing a new Accord EXL. No hassle or hard sell with the purchase or finance office.
Alan was so helpful and took the time to explain the differences between the models. My son loves his new car!! Thank you for all your help. We really appreciate it.
Great experience. Knowledgeable and professional sales associates. Easy financing. A smooth and stress free transactions.
Awesome customer service from Yevette . She answered all my questions and always available to speak with me. Manager came out to great me and thanked me for coming back again for my car needs . Very smooth experience.
Best experience ever Alan was the best
Thank you to Neil, Michael and Nick ! Great experience, you make it simple and easy. This is our 4th car that we’ve leased through Honda Universe and will continue to be a returning customer. Great customer service!
I don’t need 15 words because they make you feel like family. That’s good enough for me
Nick was very good in explaining everything right up to delivery of the Ridgeline. Very happy the truck came in earlier than expected. Dealership made everything seamless.
This was my 3rd experience buying a car at this dealership and I wouldn't shop anywhere else. Not only did they meet my needs, but everyone was friendly and no pressure!! Highly recommend Honda Universe
I Didn’t get confused Amazing explanations ! Made everything very smooth no complaints at all!
The car buying experience was painless and the staff is always great there this was my 8th car I bought there
Thank you Brandon Moreno for helping me get the car. He is amazing very helpful and I appreciate it
All workers are very friendly and they do their best to worked out your budget to sell you nice car .. thank you honda universe..
Thankyou so much to Yvette and her Manager Mike for going above and beyond getting me into a care after my bad experience at another dealership. I couldn’t thank them enough! Very helpful, Very honest, very nice people and made the process so smooth. I am grateful and I appreciate you both the most!! Thankyou for doing buisness with me!!
Rahsaan Jones was really good to us, he's the best actually since we started leasing here. He listened patiently to all our questions, explained all the aspects of leasing. He's very helpful.
Honda universe! I accidentally came across them through a referral. Great team, great people, made the process seamless to get my ride. 2024 Honda Accord. Sent follow up "cookies"...maaaaan daaayummm.... yummy. Great team....I recommend them!
Dealership and Neil were professional and willlng to work with me to arrive at a fair price. No high pressure tactics
A pleasantly efficient dealer. Customers should be aware that for pre-owned vehicles the advertised price is subject to a non-advertised increase. In my case negotiation resulted in a price both parties were comfortable with. The sales person was knowledgeable, the mechanics of buying the car went smoothly, and the vehicle itself appears to be all it should be.
My Honda Universe Salesman was Neil Goldstein, and he was very professional and supportive. I just came in to test drive a Civic and an Accord to help me decide what vehicle I wanted to purchase in the future. Neil made my experience very pleasant and addressed all of my questions and concerns. I ended up changing my mind and purchased an Accord EX-L at the end of that business day. The dealership was excellent and made the sale by answering all of my questions fully. The out-the-door price was competitive and was the convincing factor for me to close ...
Gracias por todo la tensión al clientes muy bien gracias por todo muy buen trabajo
Second Ridgeline from this dealership. Nick was very personable and professional. Helped in every of the deal. Nick was very helpful in setting up the phone in the truck. Even though the finance department was backed up Rahsaan got me in out quickly. Nick also kept me updated as to when the truck was to arrive at the dealership.
Matt Van Pelt listened to my direction, steered me into the vehicle that suited all my needs. I absolutely love the Pre owned Honda CRV that he sold me. I will definitely recommend him to family and friends. He also sold my daughter a HRV a year ago. An excellent experience all around!!
I’ve bought the second car at this dealership and my experience continues to be amazing. Javier was my salesman, he is very professional and very comfortable to work with. Best experience I’ve had. I really recommend this dealership for anyone looking for a hassle free buying experience. I have been very happy with both cars I’ve purchased from this dealership my Honda accord and CR-V. In the future I will most certainly buy my next vehicle from this dealership. Service was amazing. I really appreciate the staff that works at Honda universe. I’m so happy that ...
Nick was very friendly and got everything done in a quick and timely manner to get me in and out quickly.
Absolutely Amazing!! I was a little anxious purchasing my first car, but Nick, the manager and Danny, my representative were absolutely amazing. I went in, knew what I wanted and they made all my asks possible. They were willing to work with whatever I needed. I highly recommend 100%. Six stars if I could.
Dealership was very accommodating in finding me the color I wanted. This is the second time buying from this dealership within 6 months due to a car accident. It would've been better if I was able to get the propack included like I did last time.
I purchased a new car from them and got a great deal !! I did check around in my area and they gave me the best price and had the model in stock.
Always a pleasure to deal with the staff at Honda Universe, recomend this dealership for purchase
Brought in car for service and had excellent customer service from Lisa barritta very kind courteous and professional thank you Eva colella
Alex from Honda Universe is so easy to work with. We needed a car quickly, and knew exactly what we were looking for. He found us the perfect car for our family that same day and worked with us on an awesome price. Not only was he easy to work with, he was a no pressure salesman. Fast-forward a couple weeks after purchase, we had a minor repair, and Alex and his team had it fixed in less than a couple hours. He even made it a point to deliver it to our home and get it washed, knowing we ...
I came in with a issue on my accord, with the windshield wiper fluid. The service team diagnosed and fixed the issue literally in a couple of minutes! Thank you!
Excellent Professional Service! Easiest car buying experience ever! Would recommend over and over again.Keep it going!
Great experience! Our salesman Matt and Finance guy, Mike were amazing!!! Definitely recommend!
In the past I purchased my vehicles from private sellers. This was my first time using a dealership. Both Sue S and Nick S were very accommodating in helping us purchase our Honda Passport. They honored the price we found on True Military and made sure we were taken care of. I highly recommend the dealership and the team behind it.
We drove over 1.5 hours to go there because of the competitive prices listed online, and felt we were treated like family when we got there. Sue and Nick were very friendly and courteous and did their best to work with our budget. No pressure and no hassle - the process was simple and straightforward. They walked us through the various financing options and warranty packages and feel very satisfied with our purchase. Sue Simone was the best! She made sure to set up our phones with all the car features before we hit the road. Overall warm, courteous (and military ...
In the past I purchased my vehicles from private sellers. This was my first time using a dealership. Both Sue S and Nick S were very accommodating in helping us purchase our Honda Passport. They honored the price we found on True Military and made sure we were taken care of. I highly recommend the dealership and the team behind it.
Everyone that I have worked with is great they try to make everything simple easy and upfront they will definitely do their best to get you what you want very satisfied customer here
A good car buying experience.
fast service, and very kind staff! made the process very simple and easy! highly recommend!
best priced, fast service, no hassle.They are looking to make their customers happy, would very much recommend!
Friendly and straight shooters. Yvette went over and above our past experiences with other dealerships. Will do business with them again.
Honda Universe was considerate of my needs in purchasing a new car and made this purchase possible. We are enjoying our new CRV Hybrid Sport L.
Fabulous dealership ! Rashan and Stephen are simply superb !! Nothing but positive things to say about them .
Huge thank you to Honda Universe and my salesman Steve and the sales manager Mike. You guys made it extremely easy to work with and best of all no games. Coming from someone who is the car business I appreciate the mutual respect. Now I have my brand new 2024 Boost blue Civic Type R that I’m in love with. Go see Steve and Mike they are great!
Honda universe has been a tradition in my family; specifically with salesman Neil Goldstein. It started out with my brother and sister-in-law then they recruited me and then I recruited my daughter. Neil goes above and beyond in servicing his customers. Even after the car is sold, he takes his time educating the customer on all the workings of the car. I Will always return to Honda and Neil Goldstein for future leases!
Neil Goldstein has been a tremendous help and always goes above and beyond to make sure everything is smooth as possible. Thanks for all you do!
The manager are good person help me easy I want said thanks again this is my second car here thanks
Very good experience. Brandon was great showing us the vehicle and all the options.I would highly recommend this dealership.
I had an exceptional experience at Honda Universe when purchasing my new vehicle. From the moment I stepped onto the lot, the staff was friendly, knowledgeable, and attentive to my needs. Yvette patiently guided me through the various options available, providing valuable insights and answering all my questions with clarity being it was my first time purchasing a new car. The purchasing process was smooth and efficient thanks to Yvette and Micheal. Overall, I highly recommend Honda Universe to anyone in search of a hassle-free and enjoyable car-buying experience, and speaking with Yvette for all your car needs!!
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