Customer Testimonials
Yvette was great! She is very knowledgeable and made the process very easy and efficient.
It was Ray Mundo that helped me not Al Cunha. Ray gets 5⭐️⭐️⭐️⭐️⭐️ he and Mr Jones were very helpful, kinda and understandable to my needs
This is my fourth Honda with this dealership and each experience has been positive. I will be getting my fifth one from them when the time comes. 🙂
I have dealt with Honda Universe for several years. I have always received excellent service.
Very professional and good at communicating with us. They helped us thru the entire process and I really like the prodcut
Excellent experience and transaction with Hunter Reeves and team. Very happy with the Ridgeline. Referred my son for a new Passport lease
Ray was very easy to work with and went above and beyond to close the deal.
Great experience. Sales rep Matt Van Pelt made the buying process very easy and seamless. Made sure every detail was taken care of and we were completely satisfied before leaving the dealership. Would definitely recommend.
Everything was great! Thank you Honda universe for all clear information. Sales assistance was very professional!
(Translated by Google) I loved shopping at Honda Universe ❤️ (Original) Me encantó comprar en Honda Universe ❤️
Alan was so sweet!! He was very honest and made the whole process easier to understand. I would definitely recommend him and Honda Universe in general to friends and family.
Nice fast
Yvette was so kind and helpful! She made leasing my first car smooth and gives car dealerships a better name. There was no arguing for hours on end we came to a quick agreement. There was no secrets or lies with her and she helped me learn things i never learned. I absolutely recommend this dealership and recommend anyone to see Yvette!
Everybody was great at the dealership. The whole process was extremely easy. Would recommend others to use this dealership.
Neil was a gentleman - knowledgeable kind and let me take my time while making my car decision
Very nice polite helpful people that work there
Very nice helpful people help me and my mom both get brand new cars for the first time you know guys thanks to Alex and Charles and the financing team
I love my sales rep Neil, he made me feel comfortable in my purchase, answered any questions I had, and made the whole experience fun and seamless! I would 100% recommend anyone to go see anyone at Honda universe!
(Translated by Google) It is an excellent choice when choosing Honda, I have no regrets, it is the best of the best…. I recommend it ! (Original) Es una Exelente elección al elegir Honda, no me arrepiento, es lo mejor de lo mejor…. Se los recomiendo !
Danny and the team at the dealership were courteous and efficient. The entire leasing process was smooth, I will definitely recommend other to go here.
It was a pleasure doing business with Honda universe. Neil took great care of us and I would highly recommend them, and will absolutely be a return customer in the future.
I went to buy a part fir my 2022 HRV. Rob at the parts counter was awesome. Its nice to deal with very nice people nowadays. I ended up trading my vehicle for 2024 and Rob is giving my money back tomorrow when the part comes in. Just plain nice. Matt ended up leasing me a 2024 HRV. Such a nice man also. (I no longer needed the part) I walked away very pleased with this dealership. I have been with them since 2017 and I have received really good service especially from John the manager who has bent over backwards for me to ...
Great people! Very helpful and patient! They answered all my questions and cared to make sure I understood everything and were not bothered with all the questions I was asking! Very happy!
They made my buying experience very pleasant.
Staff was great at what they do and were able to get me in a car!
Christopher the Sales Manager and Carmine the sale person are very knowledgeable and took care of the entire process very well.
Very happy with the dealership made me feel like a valued customer would recommend to friends and family
I'd like to thank Steve my sales rep and Mike in finance for a stress-free experience. My husband and I went to this dealership this past Saturday to "look" at a couple vehicles to get pricing. From the start Steve came off as genuine and understanding, never pushy... something that's hard to come by at a car dealership. Steve was able to get the car within my budget and kept us updated throughout the process. Then we had to go to the finance department which is normally (in my experience) the worst part of buying a ...
Steve Joe and Al were great guy and they helped me and they were very professional. Great experience buying there.
Need to explain more about thecnology with CRV what I get and I never see how many miles the car was
The sales process was great. The sales team was contacted after seeing an ad on Autotrader. They confirmed the CRV EX-L was on the lot and had the car ready for a test drive when we arrived. The sales team closed the deal without any pressure and had the car detailed quickly. I would recommend buying another vehicle from Honda Universe.
I just bought a car at Honda universe. It was a stress free, pleasurable and easy experience. Love the car. Love the deal they gave me. I recently also bought a car from a Honda dealership in TR and there is no comparison, they don’t hold a candle to the folks at Honda Universe.
Great car buying experience. Honda team very knowledgeable. No pressure sale. I would do it again.
Excellent experience. Matt Van Pelt as our sales person was knowledgeable, helpful and has a great personality. Financing was easily arranged. Would definitely recommend Honda Universe to friends and family.
Very satisfied overall
(Translated by Google) Good place to buy your car but they lack experience (Original) Buen lugar para comprar tu auto pero les falta experiencia
My experience at the Honda dealership overall was Amazing. And successful . Totally recommend for new buyers
I’ve need a customer for a long time here at this dealership and when I tell you that Matt , nick , joe are the best they continue to go above and beyond for my happiness and I really appreciate what they do for me and my family, hands down best dealership around
what a pleasurer, just a smooth process from start to finish
My Salesman was Matt Van Pelt. He is absolutely the best. I have leased a few cars from him and referred others to him.
Easy to set up appointment and promptly helped when I arrived. Good help with financing too and easy in and out.
I actually had Danny and Danny was fantastic. He was so sure that I was going to walk off the lot with a car . And he put me in a 2024 truck just what I wanted !
Great place to buy a car the staff is wonderful. Dave & Chris are exceptional, they are both professional and fun, making buying a car not so stressful. Highly recommend this Honda Dealership!
Alan was the best seller I had ever had in all my life he was more like a friend that wanted the best car for me not just to make a sell Alan is the man for the job if you ask me
Good sales service
everything very good, just a little more attention to customer requirements. I would highly recommend it, thank you.
Very professional and accommodatind. Danny is my salesperson second time dealing with him and would use him again!! Thaank you again Danny petal
A wonderful business that clearly knows how to treat their clients. Great cars as well
Great service, excellent sales personal.beautiful Honda accord .had to get car and they resolved the issue in a timely manner. Great service departmen
Chris was an excellent sales person to deal with and Rahsaan was professional and was patient and explained everything to my satisfaction to complete the sales process.
Today I had the pleasure of working with Sue Simone, a Salesperson at Honda Universe. Let me just say this was the most positive experience I have ever had buying a car. Sue was extremely helpful, answered all of my questions, got me a good price on my CRV. Thank you Sue for such a great experience. I would highly recommend Honda Universe! Ask for Sue!!
Great experience with my salesman Matt Van Pelt and the rest of the Honda Universe team.
I bought my car here a year ago and was so happy with the service kept returning to get service work done. Im so happy that I do after dealing with Lester Glen honda service department. Lisa at Honda Universe is extremely knowledgeable and helpful. She is so nice and really tries to go over and beyond to get your car serviced in a timely fashion. Honda Universe has a great team and look forward to using them in the future. Thanks for all your great Service Lisa and the crew at Honda Universe.
These gentlemen were professional and knowledgable in their craft. This allowed for a great first time experience at Honda Universe.
Incredible experience from start to finish. They matched me with the perfect car for a price within my budget. Incredibly friendly and they sold the value, not the product. Loved doing business with them.
Great experience all around with the entire process from start to finish and the vehicle is absolutely Fantastic!
Amazing service. Amazing dealership. They go above and beyond! I was introduced to Danny Patel a few years back and will always speak highly of him.
We were happy with the deal for both cars and the help from Yvette on the sale and neal on the Sirius programing for the radio
great selection of vehicles! Danny is the best salesman! always gets me the best deals!
I spoke with and did a test drive with Will Sam. It was during that time that I realized what type of person he was; sincere, genuine and caring. My goal that day was to just do a test drive. I left and exchanged info and he reached back out to me to see how I was doing and what I wanted to do with the trade in. Because of Will, I came back to Honda Universe, no other reason. I could have purchased this car anywhere else. Will made the process very easy and made me and my comfortable ...
Honda Universe was a pleasure to deal with, no games or surprises. I would definitely recommend them
Steve was really great in addressing my issues and helping me with the new technology in the Ridgeline
Chris is awesome, although We didn’t end up getting a car here I wanted to take a moment to thank Chris for his help and diligence! My cousin got her car here and she’s living her best life! Thanks again
“Great experience at Honda universe, Lakewood. From the moment I walked in, the staff was friendly and knowledgeable. They patiently answered all my questions and helped me find the perfect car within my budget. The buying process was smooth, and I never felt pressured. I appreciate their transparency and honesty throughout the entire transaction. Highly recommend Honda Universe for anyone in search of a quality vehicle and outstanding customer service!"
Best car buying experience ever....I keep cars as long as I can, traded my 2009 accord in for a newer model and couldn't be happier, my sales lady Sue was THE BEST!!!! Got me a great rate, price and top value for my trade in.....previously went to a different Honda dealership the day before and was soooo disappointed with the rates and monthly payment I was quoted...I thought I wouldnt be able to buy a newer car for a long time!!! Soooo happy with Honda Universe and all the employees really care about your happiness and experience
Very friendly helpful and patient. Felt like they tried to work with me. All departments were great
Went in to look at vehicles, Didn't have anything specific in mind but Will was very helpful and patient with working with us both on what we wanted and the financial aspect of it. He and the staff were very helpful and friendly.
If you are looking to buy a car look no further and go to Yvette Rivera Coates! She is hands down the best car salesperson I have ever dealt with and my first experience with her was 4 yrs ago and because of her Honda Universe got me back as a repeat customer. I have been going through a life altering situation and she was so kind and compassionate with me and went so out of her way and helped me through the whole process of trading in two cars and buying a new one. I will be forever grateful to ...
Thank you so much for the amazing service and being able to help us buy my sons first car. Greatly appreciate it.
Steve was quick and got me what I wanted with no hassle. Easiest experience I’ve ever had at a dealership.
Got a lot help to get the car I wanted and everything was explained correctly
This has been my 4th Honda lease but my first time at Honda universe. My fiancé and I had such a lovely experience and got everything we asked for. We walked out with huge smiles and I am so in love with my new car. I look forward to future endeavors.
Muy buen servicio me ayudaron mucho y me asesoraron de la mejor forma posible, muy satisfecha y contenta con el servicio
The sales manager Mike and his associate Danny were very helpful. Made my transition smooth.
Danny was excellent to work with. The overall experience was great. I was in and out and home in 4 hours with a new car and no money exchanged. That has never happened before.
I was given a test drive and quote and I told them I would decide in a day or two. So the very next morning I called the(salesman) to arrange the details for my purchase of the car. I got his cellphone voice-mail at 9:00 AM. At 12: PM I called the the dealership and asked for Brian the sales manager and got put through to his voice-mail. So neither one of these (sales professionals) and I use the term loosely have ever called me to finalize my purchase of the car for which I have the check in hand to ...
Yvette held the door open for us , she is an asset to your business and was very easy to work with .
We were very pleased with Stephen. He was helpful, courteous, and took the time to answer all my questions.
I recently purchased a 2023 honda civic hatchback there. They were so welcoming and they take great care of their customers like family
This is where I originally went to get my car lease and felt most comfortable going back to them to buy out my lease. I was nervous about the process of buying out a lease because this was my first lease and wasn’t sure how difficult the process was going to be. They were just as nice and helpful as I remembered 3 years ago when I started leasing my vehicle. They really worked with getting my cost to be the best amount for me (actually lower than I asked) and it was overall a very nice interaction. No pushiness ...
Dont think i ever met al i worked with sue, she was helpful. Dealership was sparce
No Thank You ! No Thank You ! No Thank You ! No Thank You ! No Thank You !
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