Great service and wonderful crew of people who care about you as a person and not the sale.
Best dealership experience of my life.
No pressure and one of the most pleasant experiences of buying a new car. Explained all the features of the car to our satisfaction. Dealership did not initially have the car in stock but called one day prior to delivery. Paul Dugan was prompt in getting back to us unlike our experience with other sales personnel. He was personal and knowledgeable about the entire experience. He gave us his personal cell number to make contacting him easier. The cashier was also personal and efficient making the process as easy as possible.
Outstanding customer service! Nick did a great job getting the car that we wanted and Mike in finance got us the best deal possible. Neal was on his "A game" delivering the vehicle. We even got a great deal on the 6 year 120k warranty. Worth the trip from any where in the Tri-State area. Will buy our Honda's from Honda Universe for now on! They really earned our business.
Well I been telling everybody that you guys are great. Until today when I asked for a new pen , and someone asked if I cried? Because my pen broke. I mean unprofessional. Hope the next time I'm there it's a better experience. I still rate you guys 5 stars, because I love my car. Peace
On top of their game at all times striving to satisfy their customers. Friendly and accommodating atmosphere. Extreme knowledge of the vehicles on site. Service department is knowledgeable and accommodating
The service was exceptional and Nick Salerno went above and beyond to meet my needs. Very pleasant and forthcoming, I just received a nice tin of Cheryl's cookies as appreciation. Thank you once again for a great purchasing experience.
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