Customer Testimonials
Good experience from start to finish. Only issue I had was that when I scheduled a test drive with a specific model of vehicle, Jodi told me they would have one for me to try. I show up to my appointment and they don't have the exact model. They have the most expensive model of the car I want. I would have preferred if she was on honest on the phone about that. I know they just wanted to get me in the door and figured a similar model of the same car I wanted was acceptable to get ...
Nice people, very professional staff everything was very quick and smooth-I like this place
I would go back and buy another car from Joe, he was amazing and went over and beyond. Great guy and made the process easy.
Did not deal with Al Cunha or meet him, First contact was Lauren over the internet, set up appointment for Sat Am meeting. Sales Manager was Nick Salerno, who spoke to me first when I came in. He said he was sure they had the car on the lot as it just came in the night before. He has Danny Patel the salesmen get the car for a test drive. Mr Patel took time to show me the car and for a test drive, It had 5 miles on the clock. Walk around the car to be sure of no damages ...
i worked with one person but they were asking for 3000 over the sticker price
I had an out of this world experience at Honda Universe. Yvette couldn’t have made the process any smoother; very knowledgeable and personable, she will do good by you and work up a fair deal. I’m very pleased with the car that I left with and am even happier that the deal came from the right people. Yvette and Honda Universe is truly the best in the game!
From start to finish Yvette was amazing! I wouldn’t go elsewhere. Thank you Honda
All made the auto buying experience smooth and efficient for my wife and me. Very accommodating.
The only dealership to actually take the time to help you & suggest the best deal for you. I didn't like the passport at first but having it for the last 4-5 days now it's been such a smooth ride. I'm happy with my purchase
Very friendly and knowledgeable staff. The process was quick and I didn’t feel pressured at any point.
I needed a part for my son's Honda Civic and Rob was extremely helpful, took his time and answered all my questions and got me exactly the right part in a few days. If I didn't have Rob helping me I'm sure the results would not have been the same.
We purchased our new Pilot from Honda Universe and had a great experience. They were upfront on all negotiations, including our trade in. Great working with Matt and the rest of the sales team.
Overall the service was good. The wait time was not so great. Great sales and financing people.
I am very happy with my new car and experience at Honda Universe. The process was easy and we were able to negotiate a decent price.
Classy outfit at Honda Universe. Yvette is the sales person of the year as she knows how to get things done in a timely and efficient manner. The rest of those we dealt with were all top notch as they not only knew their jobs efficiently, but were eager to LISTEN to questions and concerns. Nick Salerno is a gentleman who actually sets the tone by making us feel “At Home.” I recommend Honda Universe to EVERYONE in the market for an automobile.
What an amazing group of people at Honda Universe. They make buying or leasing a car easy and pleasurable without stress or pressure! My husband has always leased his Accords here, and I always wanted to be part of the Honda Family, knowing what great vehicles they are. So happy with my purchase and the experience, thanks to Sue, Rahsaan, Nick, and Corey. They went over and beyond to get me exactly what I wanted at the price point I could afford.
Always helpful and friendly. Yhey take the stress out of the car buying process.
They were friendly and accommodating and worked with me to get me exactly what I wanted. I have worked with them before, and I would definitely work with them again and recommend them to others.
Always an amazing experience at Honda universe. They always work to get me the best deal possible and get me out the door with the car that I want at a price I can afford.
Always a pleasure from start to finish. Knowledgeable sales staff. Finance gentleman Mike very helpful. Customer service and service department alway the best. My 4th car with them. Wouldn't go anywhere else
The team at Honda Universe made my buying experience smooth and enjoyable! Thank you all!
Honda universe is very friendly helpful and knowledgeable I dealt with Matt vanpelt this time as my salesman as its my second time going back to Honda universe he was excellent as all the staff are. I would recommend them to everyone they understand your situation and help you they don't just dismiss you like other dealers.
I honestly have the dream team with Nick Salerno, Neil Goldstein and Lisa Barritta. From sales to finance and service this team is Excellence at it's finest. The easiest car leasing experience I have ever experienced. I have leased two cars from this dealership and have had the dream team both times and I will not go anywhere else.
The service was amazing. They made the process quick and painless. Great experience thank you
Thanks a lot Joseph for making the process so smooth and quick for me. I arrived very late when the showroom was about to close for the day. But Joseph made sure he gave me the time I needed, explained me everything and gave me the best pricing possible for the car. Definitely will be recommending Honda Universe to my friends for future. Thanks a lot Rahsaan for helping out close the deal and making the entire experience so nice with your skills. Thank you Corey for assisting with the paperwork. Great Job Honda Universe Team!!
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Michael, Yvette and Corey were awesome, extremely helpful answered all my questions, they were patient and very informative. I told Mike want I wanted and he did not try to sell me anything different. Yvette delivered the car, she was extremely helpful in setting it up to my preferences. Great service I would recommend to anyone.
Very efficient, great salesman, would recommend to anyone. Down to earth and very friendly. And the coffee isn't to bad!
Danny is a good man. We came in with a price in mind and he was able to accommodate us. Would highly recommend going to Honda Universe if you are looking to purchase a car.
Yvette was wonderful! She was informative without being” pushy”. Her professional and friendly manner really made the experience a good one!
I bought 2023 Honda CR-V Hybrid a couple of weeks ago. It was a good experience, they offered one of the competitive prices in NJ
We had a wonderful experience at Honda Universe. Nick and Yevette were great! We knew the exact car model/ color that we wanted and Honda Universe didn't give us the run around or try to sell us on something else. They simply made us a great deal, tracked down the car from another state, and was able to get it to us faster than any of the dealerships closer to where we live. Fantastic experience.
Great service quick service thanks for going us choose our Honda . Friendly and good zer
Everyone was very nice and made my experience another enjoyable one. Darnesha was professional and answered all my questions. I will come back again when I look for another car.
Everyone was helpful and worked hard to help us get the cars that we needed. We appreciate being able to be a part of the Honda Universe family. Thanks to everyone involved in making everything happen. God Bless you all.
Went in with no intention of leaving with a new car, but Sue was so patient and sat with us and after everything was said and done, we left with a new car. Wasn’t expecting to get such one on one attention and such a great deal. Worth the trip to Honda Universe.
I did another lease and was out of there in about an hour!! Awesome experience. Keep up the good work!!
Everyone was extremely helpful and I would definitely recommend this location anybody that is looking for a new car!
They are a rock-solid dealer! I was in and out of there with my new lease in an hour with extra perks! Thank you all.
They were amazing! They made the process of getting my first car super quick and efficient. They were also extremely kind and welcoming! I would recommend going to this dealership to other people!
A great deals and nice people working there, thank you so much, I’m so happy for my new car
They worked really hard to get me the best deal possible and were very accommodating!
This was actually our 4th Honda purchase from Honda Universe as everyone in my household owns a Honda. We bought all four vehicles from Joe Hanily . Joe has been extremely helpful with our purchases. We tell him what we are looking for, the payment etc.. Joe and the Honda Universe team have always made it happen! I highly recommend Honda Universe.
I was very pleased with the service and the quickness of the process. Thank you for the great work!
Everyone there was amazing and went out of their way to help me get into the car I wanted. Neil, Nick, Corey. They were all fantastic to deal with.
Darnesha & Honda Universe have been excellent through the whole process of getting a car lease. The Civic Sport is a great smooth ride and is everything I wanted in a car. I will be recommending Darnesha & Honda Universe whenever I next hear of someone needing a new car.
Excellent experience. Yvette was excellent and would refer her to anyone looking for new Honda.
Everyone is always eager to help. No matter what. And make any transaction quick as possible.
Darnesha was amazing! Very attentive and easy to talk you! She was also very knowledgeable! I would definitely work with her in the future!
Darenesha Moore was fabulous and fun to work with . I got exactly what I wanted at a price that I was happy with !!!
Yvette Riveria Coates was a pleasure to work with. The Honda Universe staff were very professional, knowledgeable and polite.
The salespeople and staff were very friendly and were attentive to all of our needs.
Everything was amazing and great. Was provided with the help I needed and the resources that were available to help me on my new perchase.
Danny is outstanding!! We’ve purchased several cars with him . He always does what is right by the customer ; he is honest and easy to work with. Car shopping is no longer a hassle ! Thank you to Danny and the team at Honda Universe!
Thank you Yvette for helping me and assisting me in getting my first purchased car. I really appreciate it and I am very happy to choose Honda Universe .
I had Matt help me as I was recommended by a friend who bought a car here. He was very nice, not pushy and got me the car I wanted at a very fair price. I will be continuing to use him for my wife’s next car.
Yvette is the reason I purchased my new car. I would recommend Honda Universe to my family and friends simply because of her.
The best experience ever at a car dealership. Smooth and easy transaction with timely delivery.
My mom and I came in for a lease of a crossover and our sales rep was Sue Simone. She is the best, absolutely the best! 11 stars, as she far exceeded our expectations. She explained everything and was not redundant. With a bit of humor to her comments it was a great experience. If you go into Honda Universe ask for Sue, you will not be disappointed. Kudos to Sue. Kind regards Kim and Gwen Manross
They are the best ! Couldn’t of been any more satisfied with their services highly recommend them
Fast and easy process. By far the best dealership experience I’ve ever had. The 3 hour trip was definitely worth it!
After having a terrible experience previously with this dealership a few years ago, I can happily say I would use them again. I started talking to Matthew about trading in my lease, and right away loved that he wasn't pushy or salesy like a lot of other people. He was respectful of my time and made sure everything was ready to go with my new lease before I stepped foot into the dealership to complete it. While some sales managers (NS) are very pushy and borderline harass you , Matthew made sure that he never did that. He consistently called ...
It was great! Had a good experience and everyone was friendly and accommodating. Would recommend it my friends
Great service! I walked in got helped by Danny Patel and got a car within an hour.
Yvette was very knowledgeable and great sales person. We were looking for a 2023 van which there were non available on the lot. Yvette was able find us the van we were looking for. She made our experience very pleasurable and made this the easiest car buying experience we’ve encountered. E&A Flynn
The entire process from ordering the car to delivery was easy and fast. Professional and respectful sales people
Highly recommended. The car-buying transaction was very smooth. Very easy to go through the entire process from pricing negotiation to delivery.
I already had researched for a few months what cars I wanted to get into. Yvette knew exactly what I was looking for and how limited my time was. Being a mom of 5 is not easy to just go to a dealership and spend hours there. She definitely made my transition of trading in my car smooth. She answered any questions I had. She knows her cars. The whole process went better then I imagined and I love love love my 2022 Honda Passport. People are friendly there. I would definitely recommend Honda Universe and I will def go back. Thank ...
Highly recommend Honda Universe there was no pressure, good prices, and great service! the process was simple and timely I'll definitely be back!
Great 👍 customer service,I had 2019 Honda Pilot from Honda Universe by 2021,They gave me good deal
Was a huge pleasure extremely patient helpful and very clear with everything Thee best experience I’ve ever had with any car dealership!!!
su atención en idioma español muy atentos
Excellent experience at this dealership. Matt was a very knowledgeable and kind salesman. I will recommend this dealership to others/friends.
I have always loved dealing with this dealership. They have great customer service and are very helpful.
Muy buen comportamiento y un excelente trato Delos empleados y muy buena esperiensaia en las instalaciones
Exelente atencion y Calidad de personal . Gracias por permitir a muchas personas a salir Adelante.
Excellent work Gustavo! i will surely recommend you to all my friends and fanily. Great job!
Gracias a honda universe por la oportunidad de poder comprar mi primer carro seminuevo, gracias a Jose por l ayuda y apoyo que me brindo, muchas gracias dios me los bendiga.
Personable staff, easy process to trade in my CRV lease and obtain a new 2023 CRV lease.
I have been working with Danny Patel on my last 5 leases.He has always been straight forward and has offered the best prices around. Great person and knowledgeable.
Highly recommend this Honda Dealership over any neighboring dealers as they stay true to their word on pricing. Steve the salesman was great, and communicated with me through the whole thing before even stepping foot in the door. Will refer anyone to this dealership in the market for a Honda.
Great sales team and management. I walked into Honda Universa on Friday Oct. 28th to find a Honda CR-V Hybrid. Danny Patel met me by the door, asked me what I was looking for, and showed me a CR-V Hybrid that someone was picking up that night. Once he understood that I was looking for a similar vehicle, he checked the inventory and found a CR-V Hybrid coming in the next few days. We made a deal that night and my car was delivered on Tuesday, Nov 1st! TY!
I think Honda universe was the best dealer ship I ever been to. nice relaxing experience with no hassle for car buying. I worked with Danny Patel an he was very pleasant! I recommend everyone to go to Honda universe for a great car buying experience!
I am grateful to instantcar for their great help and their very kind people, 100% recommended
Great service and best deals around. Bought my car with Joe. Highly recommend working with him and Honda universe.
Saturday Joe texted me with a great deal. He did most of the ppw over the phone. He was great. This is our 4th car from Honda btw my husband and I. Couldn’t be happier with the customer service. Shout out to Lisa she’s the Best in service. Thanks Honda Universe for always treating the Rocks like family.
Honda universe provides me great service and we’re all very nice and accommodating. Definitely would use them again
Dealership was very good, and very efficient. Loved the service at Honda Universe. Will be back again!
The process was easy. no pressure from any sales.person or management. As a matter of fact management was very accommodating.
Excellent sales department, personable while helping me, the customer and my family, figure out what vehicle I was really needing and/or wanting without feeling pushed to purchase before I was ready.
Yvette Rivera sold me my 2nd Honda CRV she is a wonderful saleswoman. if your looking for a car you should call Yvette from Honda Universe she is by far the best..
Very smooth buying process, made a deal over the phone and picked up the car when it arrived. I will definitely buy from them in the future, as well as recommend to others.
I appreciated all of Jose’s help! He assisted me greatly my first and second time at the dealership.
Very nice environment. Everyone was sweet and helpful! They made my first time experience there great! Would recommend everyone to come here
I pre ordered my CRV EX-L Hybrid and although it was promised for a July delivery, It arrived in September and the whole transaction was seamless all the way through to financing. Usually an excruciating experience to buy a car, was a pleasant experience this time around. And I love my new car.
very friendly people they took care of us right away.
Steve made leaving in a Honda Passport very easy for me, I love my new car!
Steve helped me with the new Honda Passport, he made everything as easy as possible. Thank you!
The saleswoman Evette was fantastic.I definetly recommend her.Efficent fast very personable
The employees' working for Honda Universe are amazing and professional. My experience during my purchase of a 2023 Honda Ridgeline, was stress free and effortless. I highly recommend purchasing your Honda from Yvette Rivera-Coats her professionalism was a breath of fresh air. This was the most enjoyable vehicle purchase i have ever had.
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